Terms & Conditions
Payments
We accept Cashier’s Check, Company Check, Personal Checks, Money Orders, Visa, Master Card, Discover and AMEX. Cash is accepted in person. PayPal is accepted by request (please call or email). Please note all personal checks and company checks require 7-10 business days to clear payment prior to shipping.
Initial custom orders require a 50% deposit prior to order processing. Please ask your sales representative for details. All orders will be charged the applicable sales tax, unless a completed resale card is submitted and on file. A $30 fee will be charged for each returned check. Finance charges will apply for late payments.
Shipping
In stock items are typically shipped within 2 business days. Orders are shipped via UPS or USPS Priority Mail, depending on which service has a faster estimated delivery. Next Day Air, 2nd Day Air are also available. Insurance is automatically added for orders over $100.00 possibly resulting in shipping costs higher than shown online. Customer assumes responsibility for all shipping and freight charges. Additional fees may be incurred for drop shipments. International customers, please be aware you are responsible for any potential customs fees.
Exchanges
We will be happy to exchange products that are in new/unused condition and in the original packaging within 30 days of delivery. We only accept exchanges on items that are in new and resalable condition. The item to be exchanged cannot be installed, assembled or modified in any way. All exchanges are subjected to a 15% restocking and handling fee. The customer is responsible for covering the cost of shipping the product back to Vogel Manufacturing.
Returns
Returns are available for merchandise credit. All returns are subject to a 15% restocking fee. Returns must be made within 30 days and in new unused condition. We only accept returns on items that are in new and resalable condition. The return item cannot be installed, assembled or modified in any way. All returns are subjected to a 15% restocking and handling fee. The customer is responsible for covering the cost of shipping the product back to Vogel Manufacturing.
Warranty
Custom parts or orders are not returnable, all sales “AS-IS”. Because we sell only specialized racing parts, we can make no warranty. Parts are unconditionally guaranteed to be free from defects in workmanship and materials. Repair or replacement to be given at our option, after inspection.